Guarantee & Warranty
All our Voltage Optimisation equipment is supplied with a 15-year Manufacturers Equipment Warranty that warrants that the equipment supplied will continue to deliver the voltage reduction guaranteed and will operate correctly for a minimum of 15 years from date of installation.
We guarantee that the Voltage Optimisation equipment will continue to deliver the voltage reduction specified in the Energy Savings report. After a FULL SITE SURVEY, the finalised Savings Report will clearly confirm the reduced voltage figure, the sites confirmed voltage dependency and the percentage of energy consumption that has been disregarded to allow for equipment that delivers little or no energy savings from VO.
For our initial savings guarantee we perform a pre-site survey that confirms the percentage reduction in power consumption (minimum 8%) our intelligent monitoring system will support your guarantee by giving you access to the following data:
- Confirm the exact optimised voltage and power savings in line with your site voltage dependency.
- Allow you to seamlessly switch between the grid supply voltage and the optimised voltage allowing you, if necessary, to compare power consumption “with” and “without” the Voltage Optimiser.
- Compare Electricity bills and HHD both “with” and “without” Voltage Optimiser.
Note: For accurate data comparisons to be made pre and post Optimisation, consideration needs to be made for any additional equipment installed or that has been removed. Similarly, if the operating time of different pieces of equipment or production levels increases or decreases will affect the power savings.
Ultimately, if you are not achieving the reduction in power consumption, tbc & specified after the final site survey, then we will offer the following remedies:
- Provide a one-off payment to maintain the original payback period for the equipment confirmed in our Savings report
Remove the Optimiser and reimburse you in full
We would urge all potential VO clients to consult with our client base/case studies to understand how VO reduces energy consumption and that our Optimisers will 100% deliver the Savings that we are able to both confirm and guarantee in this report.guarantee in this report.
1) Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of charge for the necessary parts and labor to complete the repair and restore the product to its proper operating condition. Tutum Energy will also pay the shipping costs and any re-installation costs necessary to return this product once complete.
2) Replace the product with a direct replacement to perform substantially the same function as the original product. Tutum Energy will also pay for any shipping and reinstallation costs involved in replacing the product.
In order to pursue any remedy under this limited warranty, you must possess an original dated invoice/ receipt or Installation control sheet supplied on installation.
This limited warranty is void if 1) the label bearing the serial number of this product has been removed or defaced 2) the product is not distributed by Tutum Energy.
Your rights under this limited warranty are not diminished if you do not complete and return the product registration form.