The UK's Leading Water Cost Reduction Specialists
Saving over £35M for clients across all sectors
Maximum Savings & Overbilling Claims At No Upfront Cost
Our Water cost reduction specialists have been maximising efficiency of water usage, including securing significant savings and refunds on historical overbilling charges for UK companies for over 25 years.
We operate on a pay-on-results basis. If we can’t save your company significantly on your water costs, in savings, refunds and rebates, you don’t pay a penny.
We work with the UK’s leading water cost reduction specialists, with over 25 years of experience in auditing accounts and negotiating with all of the water and sewerage companies across the United Kingdom for a wide range of public and private sector organisations. As a result, we have recovered monies and removed ongoing overcharges for our clients valued at tens of millions of pounds.
Our qualified and industry-experienced team consists of ex-water company personnel, including fully licensed leak technicians, billing analysts, site surveyors, trade effluent officers (Mogden Formula proficient) and surface water/highways drainage assessors. Perhaps this is why we have achieved refunds and removal of charges where others have previously tried and failed.
Being a leading supplier of services to National High Street Retailers, NHS & Primary Trust, Education Sector, Councils, British Aerospace Industry, Chambers of Commerce, and top brand Food and Drink Manufacturers has given us a very broad and comprehensive understanding of the water industry that ensures we always identify irregularities and deliver optimum results/refunds often exceeding our client’s expectations.
Our Services
Surface Water and Highways Drainage
Surface water drainage occurs when rainwater from your property drains into the sewer. Your water supplier collects and treats this surface water. There is a charge to you for this service.
Most rainwater falling on properties drains into public sewers owned by water and sewerage companies. The companies are responsible for removing and processing this rainwater. The companies collect around £1 billion each year to cover the costs of this service. If rainwater drains from your property into a public sewer, you will be charged for surface water drainage.
If you can prove that the surface rainwater from your property does not drain into the public sewer (soakaways, recycled on premises etc) you may be entitled to an exemption from future surface water charges. You may also be able to claim a refund for money you have previously paid for surface water drainage.
We have achieved refunds totalling millions of pounds for clients regarding surface water claims and water overcharging.
Meter verificaton and downsizing
Almost all non-household customers now have a water meter, and this is used to estimate the amount of foul sewage generated.
If you have a water meter, your foul sewage charges are worked out using a volumetric rate which is multiplied by the volume of water used, adjusted for the water that does not return to the sewers.
Most companies also charge a “standing charge” the level of this charge is dependent on the size of your water meter on site.
We will verify your meter and its size to be sure it is correctly suited for your business needs and that you are being charged accordingly.
Get your meter tested and verified as part of our process.
Leak Detection – Find, Repair & Refund
Most businesses will experience water leakage in some form or other. Leaks from underground pipes, plumbing fixtures and fittings can be a significant source of wasting water and money.
Leaks can go undetected for many years costing thousands of pounds. If a leak unexpectedly becomes a burst mains pipe, this can have even greater consequences such as loss of production or even temporary closure causing significant lost revenue to your business.
Our team of highly qualified leak technicians will quickly identify the exact location of the leak by using a range of the latest sophisticated equipment. Our approach is usually faster, more cost effective and less intrusive than some traditional methods.
After repairing the identified leak, we will help monitor consumption for a period to ensure that there are no other residual issues.
Finally, Water Management Services UK will calculate your historic losses caused from the leak and negotiate with the water company any refund entitlements which due. This can often be valued at several thousands of pounds.
We can initially investigate this for you without any capital expenditure. Furthermore, many leaks will generate refunds with values far exceeding the cost of repair therefore helping any such project remain “cash positive” throughout the term.
Your chosen water company will apply an assumption about the amount of water customers use which does not return to the sewer (the ‘non-return to sewer’ allowance). If you return significantly less than the assumed amount to the sewer, you may be able to claim a reduction in your sewerage bill.
We have invaluable experience in retrieving funds for many of our clients based on this charging mechanism being wrongly applied by the water company and, have been successful in reclaiming hundreds of thousands of pound for our clients over the years.
There are potential water bill savings waiting.
Trade Effluent Consent & Negotiation/Cost Reduction
The cost of collecting, treating and disposing of trade effluent depends on the volume of effluent discharged and the strength of the waste water. Water Companies assess the volume and strength of trade effluent before it enters the sewers.
We have helped many clients achieve millions of Pounds in refunds and savings through water and sewage overcharges.
Frequently Asked Questions
Our services are provided on a completely free basis with zero upfront cost to your company. Our work is completed on a purely performance related basis. If we can’t save you money you pay nothing.
What we do?
Our process begins once we receive copies of the billing you get from your water/sewerage provider. Our billing analysts will scrutinise the invoices at a granular level to check for any issues.
What you do?
Simply provide copies of your last 12 months invoices, then move on to dealing with other core business matters whilst we work on your behalf.
What we do?
Should we need to, and only with your approval, our professional and fully qualified surveyors visit your site(s) to undertake a non-intrusive survey to ensure that what you are paying accurately reflects the service being provided to you.
What you do?
Agree a time and date most convenient for you and us for us to undertake a site survey.
What we do?
Your appointed project manager will collate all of the information from the analysts and surveyors to provide feedback detailing any issues we have identified and potential value for any refunds and savings from claim(s) submitted.
What you do?
After claims are submitted, your project manager will be on hand to answer any questions you have throughout this process.
What we do?
After being appointed we will begin the process of correcting the problems we have identified. We will liaise with the Water Company and you to achieve a quick resolution
We will scrutinise the work they do to ensure savings and refunds are maximised and we will ensure you receive any monies owed to you in as timely a manner as possible.
What you do?
We appreciate your time is precious, but we ask that during this period, you remain contactable should we require any additional information.
Savings and refunds of thousands of £££’s for your business. Peace of mind that your bills have been analysed and scrutinised by trained specialists and that they will be accurate in future.